General conditions of use

Any use or viewing of the services provided by Comparo assumes that the user of Comparo services (hereinafter "User" or "You") agrees to comply with these Terms of Use (hereinafter "Terms of Use"). Please read the Terms of Use carefully, print them out and keep a copy. In addition, the use of certain Services may imply that you accept particular conditions, a license of use or that you respect a charter of use available on the pages dedicated to these Services. Unless otherwise specified, these specific rules will apply cumulatively with the Terms of Use. However, the specific rules will prevail in case of contradiction.

If you do not agree to these terms of use, you must immediately log out of the Comparo website and uninstall the Comparo mobile application (if you have installed it).

Comparo offers you, free of charge and with a monthly subscription, various digital commerce functionalities for merchants allowing you to create an e-commerce site in 3 minutes - manage your products, variants and stocks - easily manage your orders - easily collect your payments - generate invoices and receipts - create discount coupons - launch marketing campaigns via SMS and Whatsapp - track the development of your business with precise and detailed statistics - stay informed of the competition's prices - and many other functionalities.

Comparo can also introduce you to partners and the services they offer, particularly in the form of integrated services (e.g. delivery services).

Your contractual relationship with Comparo is exclusively governed by these Terms of Use.

In order to use the services, via your computer, smartphone or any other medium, you must have access to the Internet at the appropriate speed and you are solely responsible for all costs associated with such access. In addition, you must have all the computer equipment necessary to access the Internet. It is your responsibility to ensure that your hardware and software will not disrupt or interfere with the Comparo services.

The registration data collected when using certain services and the IP addresses directly collected by Comparo when you use the services are processed in accordance with the principles of personal data protection defined by the legislation in force.

You have the right to access, rectify, oppose and delete your personal data by writing to Comparo via the contact form.

When you use Comparo's services, you undertake, by adopting a normal and reasonable behaviour, not to hinder, in any way whatsoever, their proper functioning. In particular, you agree not to :

• Disrupting, slowing down, blocking or altering the normal flow of data exchanged within the framework of the Service, accelerating the rate of scrolling of the contents of the Service in such a way that the operation of the Service is modified or altered or committing any other action having an equivalent disruptive effect on the functionalities of the Service.
• Fraudulently accessing, maintaining, hindering or disrupting Comparo's information systems and in particular the Services, servers, networks allowing access to the Services, or refusing to comply with the required conditions, procedures, general rules or regulatory provisions applicable to the networks allowing access to the Services.

Comparo reserves the right, if necessary, to take all necessary measures to stop these actions and to obtain compensation for damages.

The following products and services are strictly excluded and will result in the immediate termination of your account:

• Age-restricted products: alcohol, tobacco, gambling.
• Animals and animal supplies (live or deceased animals).
• Motorized vehicles and parts, including RVs, ATVs, motorcycles.
• Cannabis-based products and other drugs, including related accessories.
• Financial or professional services (investment, credit, money transfer).
• Hazardous materials, explosives, and weapons, including ammunition and accessories.
• Human parts (organs, tissues, etc.).
• Mature content or adult services, including publications and escort services.
• Physical or digital means of payment: cash, tokens, cryptocurrencies.
• Medical devices and accessories (equipment, medical consumables).
• Surveillance equipment (hidden cameras, listening devices).
• Show tickets, transportation tickets, lotteries.
• Counterfeit products or intellectual property rights violations.
• Unverified pseudo-pharmaceuticals and pharmaceutical services.
• High-risk business models (multi-level marketing, deceptive practices).
• Recently excluded personal protective equipment (masks, disinfectants).
• Products made from protected species leather (crocodile, ostrich, python).

Comparo's service offer is scalable and Comparo will launch new services but also, if necessary, to remove some of them or modify the characteristics of existing services, according to the conditions set out below. Comparo may also modify these Terms of Use without prior notice.

If you notice the presence of illegal or problematic content on our site or our Services, we thank you for reporting it to us. You are aware of the fact that any notification of third party content that is improperly presented as obviously illegal in order to obtain its removal or to stop its distribution would expose you to prosecution and, where appropriate, to civil and/or criminal penalties.

The Services as well as all computer tools used by Comparo in connection with the Services contain confidential information that is protected by intellectual property law. Comparo grants you a personal, non-transferable and non-exclusive right to use the Services, it being understood that you are prohibited from copying, modifying, integrating the technical elements of the Services in a derivative work, performing reverse engineering (it being specified however that Comparo undertakes to provide, within a reasonable time, the information necessary for the interoperability of the Software on any motivated and detailed request) or using any other method to try to access the source code or protocols. You agree not to access the Service by any means other than through the interface provided to you by Comparo for this purpose.

You also acknowledge that all content on the Comparo website, including third party content, is protected by copyright, trademark law, patent law, or any other intellectual property right recognized by the legislation in force.

You are therefore prohibited from reproducing, imitating and using in any way whatsoever, all or part of this content protected by an intellectual property right without having first obtained the express authorization of the holder of this right or its assigns.

If you believe that your intellectual property rights have been infringed by the content of a third party, please send a notice of infringement of your rights via the contact form.

You expressly acknowledge and agree that:

• Due to the nature of the Services, and the maintenance constraints, Comparo cannot guarantee the full continuity of the Services. In case of interruption of the Services, Comparo will use all reasonable means to remedy this as soon as possible.

Comparo's liability due to the Services can only be engaged in case of proven fault by the User and only for direct damages.

Furthermore, Comparo cannot be held liable for any indirect damage, including but not limited to loss of profits, customers, data or information in the context of a professional or commercial use of Comparo. Furthermore, Comparo cannot be held liable in case of investment orders or decisions based on information provided through the Services.

The failure of Comparo to exercise its rights hereunder does not constitute a waiver of such rights.

In the event that any of the provisions of these Terms of Use is annulled by a court decision, this decision will not be such as to call into question the validity of the other provisions which will continue to apply.

The titles of the articles are for information purposes only.

In case of dispute, Comparo and the user will try to find an amicable solution. Failing this, the dispute will be brought before the competent courts.

Comparo offers three paid subscription plans:

• Standard: $3/month
• Business: $5/month
• Premium: $25/month

Each plan can be paid for the following periods:

• 1 month (full price, no discount)
• 3 months (3% discount)
• 6 months (10% discount)
• 12 months (15% discount)

Payment can be made via Mobile Money or credit card.

If a payment has been processed but the subscription is not activated on your account, please contact our customer service at [email protected] or at +237 6 83 21 37 46.

In case of expiration of your subscription, your account will be temporarily suspended until a new plan is activated.

No refunds or subscription cancellations are provided once payment has been made. However, if a user wishes to subscribe to a higher plan than the one initially chosen, they have a 3-day period from the initial payment date to upgrade. This upgrade can be done by paying only the difference in amount between the two plans. After this period, the user will have to subscribe to the new plan by paying the full corresponding rate.

The reasons for immediate suspension are specified in Article 12. In case of non-subscription to a plan, the services are simply suspended temporarily. The user account, however, remains active.

In case of immediate suspension for non-compliance with the terms, the user has 7 days to appeal to support. Beyond this period, the data associated with the account will be permanently deleted without the possibility of recovery.

The user agrees to defend, indemnify, and hold harmless Comparo, its directors, employees, partners, and affiliates from any claim, loss, damage, liability, cost, or debt arising from the use of the services, violation of these terms, or any infringement of the rights of third parties, including, but not limited to, intellectual property rights.

The user declares to be of legal age and agrees to provide accurate information about their business and products. They also agree to comply with applicable local legislation and not to use the platform for illegal or fraudulent purposes. Any violation of these commitments may result in the measures provided for in Article 14, including the immediate suspension of the account.

By posting content (images, texts, logos, etc.) on Comparo, the user grants Comparo a non-exclusive, worldwide, and royalty-free license to host, use, reproduce, and display this content as part of the platform's operation. The user warrants that they hold all necessary rights to the shared content and that no provision infringes on the rights of third parties.

These terms are governed by the laws of the State of Delaware, United States, where Comparo is legally registered. Any dispute will be brought before the competent courts of Delaware.

Comparo shall not be held liable for any failure or delay in the performance of its obligations in the event of force majeure, such as – but not limited to – natural disasters, pandemics, acts of war, internet service interruptions, cyber-attacks, or any other circumstance beyond its reasonable control.

The user is solely responsible for the confidentiality of their login credentials and passwords associated with their account. Any activity performed from their account will be deemed to have been carried out by them, unless proven otherwise. It is the user's responsibility to immediately inform Comparo in case of unauthorized access.

The user is solely responsible for the collection, reporting, and payment of any applicable taxes related to their sales, in accordance with local or international laws and regulations in force. Comparo shall not be held liable for the user's non-compliance with these fiscal obligations.