Privacy policy

INTRODUCTION

We (Comparo) attach particular importance to the privacy of the users of all our platforms and are committed to protecting and respecting your personal data. This privacy policy ("Privacy Policy") is integrated and subject to the Terms and Conditions of Use which govern the use of the website. This Privacy Policy also applies to the collection and use of data collected by cookies and other tracking devices, whether on the site or elsewhere. The methods of this data collection and use are defined in our Cookie Policy. By using the Site or activating the use of cookies, you agree to the use of your personal data (defined below) in accordance with this privacy policy. If you do not agree with this use or if you do not allow cookies on your computer, you may find that certain features of this Website are not accessible to you.

WHO ARE WE ?

All the Personal Data you provide us with is managed by Comparo, a technology startup, incubated in Cameroon by ActivSpace, headquartered in Akwa, Douala.

PERSONAL DATA

"Personal Data" means any information about you that is personally identifiable and may include (but is not limited to) your name, age, gender, place of residence, telephone number, email address, IP address, financial information and any other information from which you can be directly or indirectly identified and which you may communicate or otherwise provide to us at any time via the Website or elsewhere.

WHEN DO WE COLLECT YOUR PERSONAL DATA ?

We may collect and process your personal data with your consent when :

You view or purchase a product or service from a merchant listing its offerings on our site or on one of our business partners.
You submit a complaint, a request for information or your comments.
You provide information when you register or when you log in to your user account, or to use certain services, such as the Comparo newsletter and user reviews.
you communicate personal data to us at any time.

We will specify when the provision of personal data is optional. If you do not wish to provide such information, you may not be able to access certain services or features of the site.

HOW DO WE USE YOUR PERSONAL DATA ?

Your personal data may be used in the following ways:

For fraud prevention and security purposes on our website and systems.
to enable us to see what products you have viewed or purchased through the Site in order to provide you with a more personalized service including, without limitation, to provide you with advice or to offer you products, services, content and special offers.
For analyze the use of the website and those of the merchants and business partners with whom we collaborate, including user demographics, interests, and browsing patterns in order to improve the services we offer.
To enable you to participate in certain services that we offer such as the Comparo Newsletter or to inform you of changes to these services.
To investigate any alleged violation of the terms of use by you or in connection with you.
To process the registration of your account information and to keep active the user account you may have with us.
To ensure us that your purchase has been properly completed on the merchant's or business partner's website.

DO WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES ?

We may pass on your personal data to third parties as follows:

To trusted third parties that we have selected and trust, who will use your personal data to provide you with content (including advertising) that may be of interest to you.
To business partners who will collaborate with us for the purpose of providing services on our site, and who will assist in providing you with related services. These business partners are required to maintain the confidentiality of your personal data and, unless otherwise specified, they are not permitted to use the personal data we provide to them for any purpose other than strictly necessary to assist us.
Some aggregated information about site users, sales behavior, traffic volume and related matters to reputable third parties, but this information will not include any of your personal data.
To regulators or legal counsel in the event of an alleged violation of the terms and conditions of use or where required by law.
To any company of the Comparo Group.
In the event that we sell or buy a business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets, subject to confidentiality requirements.

HOW DO YOU EDIT AND DELETE YOUR DATA ?

You can prevent the use of information stored in cookies on your device by deleting or disabling cookies. Please see our cookie policy for more information. You can ask us to delete any other personal data we hold about you by writing to us via the contact form.

HOW LONG DO WE KEEP USERS' PERSONAL DATA ?

We retain Personal Data for as long as necessary to fulfill the purposes described above in the paragraph entitled "HOW DO WE USE YOUR PERSONAL DATA? ».

HOW DO WE PROTECT YOUR PERSONAL DATA ?

We use all industry standard practices and implement strict security procedures covering the collection, storage and disclosure of personal data to prevent unauthorized access and to comply with applicable local data protection laws. All Personal Data that you provide to us is stored on our secure servers or those of our business partners. Where we have given you (or if you have chosen) a password that allows you to access certain parts of our site, you are responsible for keeping it confidential. We ask that you never share a password with anyone.

WHAT ARE A COOKIE AND A WEB BEACON AND HOW DO WE USE THEM ?

A cookie is a small information file that is sent to your browser from a website's computers and stored on your hard drive. A web beacon is a small image (usually embedded in a web page or e-mail) that allows a website to count users who have visited that page or who have had access to certain cookies. These tracking devices help us to improve our site in order to offer you a better and more personalized service, in particular by enabling us or our partners to provide you with targeted advertising content and/or to take charge of your entire purchase. You can find more details on the use of cookies in our cookie policy.

You can refuse cookies by modifying your browser settings, including those that allow you to refuse the setting of cookies. However, if you select these settings, you may not be able to access certain parts of our site. Unless you have adjusted your browser settings to decline cookies, our system will issue cookies when you log on to our website or our partners' websites. By continuing to visit these sites, you agree to the use of these cookies as described in our cookies policy.

ACCESS TO INFORMATION

You have the right to access the personal data we keep about you. If you wish to receive a copy of your personal data in our possession, please write to us via the contact form.

We will send you the personal data we keep about you within two months of your request. This period may be extended to three months depending on the complexity of your request and you will be kept informed.

If we have reasonable doubt about your identity, we may ask you for additional information about you.

We may charge you a reasonable administrative fee corresponding to the costs we incur to provide you with the information about your personal data that we hold, if we consider your request to be manifestly excessive or repetitive.

OTHER RIGHTS YOU HAVE

In addition to the right of access detailed below, you can exercise the following rights by writing to us:

Right of rectification: you have the right to obtain the rectification of inaccurate or incomplete personal data.
Right to Erase : You have the right to have the personal data we hold about you deleted without undue delay if (a) such personal data is no longer required for the purposes described in the paragraph "HOW WE USE YOUR PERSONAL DATA", (b) you have withdrawn your consent to the processing of your personal data by us or you have objected to the processing of your personal data by us, (c) you consider that the personal data we hold about you has been collected unlawfully, (d) if deletion is required under any law to which we are subject, and (e) the personal data has been collected in respect of a child under the age of 16.
Right to Restriction: You have the right to obtain the restriction of the processing of your personal data (a) when you dispute the accuracy of your personal data or object to the processing of your personal data by us. Such restriction will take place for a period of time that allows us to verify the accuracy of your personal data or to verify the existence of any legitimate reason for us to override your rights, (b) when you consider that the personal data we hold about you has been collected unlawfully but you request restriction of its use instead of deletion, and (c) when we no longer need the personal data but it is necessary for you to establish, exercise or defend a legal claim.
Right to transferability of data: you have the right to receive the personal data we hold about you in a structured, commonly used, machine-readable format and you have the right to transfer this personal data to another supplier or to have us transfer your personal data directly to another supplier, where technically feasible.

We will inform each recipient to whom your personal data has been disclosed of any rectification/deletion/restriction you have previously requested, unless this is impossible or involves disproportionate effort on our part.

MODIFICATION OF OUR PRIVACY POLICY

Any future changes to our privacy policy will be posted on this page. The last update was made on April 18, 2024.

PUTTING PERSONAL DATA ON LINE IN AREAS ACCESSIBLE TO THE PUBLIC

A publicly accessible area of the Site means any part of the Site that is accessible to the general public and that is likely to be indexed by search engines. You are solely responsible for any personal data that you disclose and disseminate on publicly accessible areas. You must never disclose personal data relating to any other person without their express consent.